Terms of Service

Terms of Service

Effective Date: September 1, 2025

Welcome to Terrene Products (“Company,” “we,” “our,” “us”). These Terms of Service (“Terms”) govern your use of our website (www.xxxxxxxxxxxx) and any related services (collectively, the “Services”). By accessing or using our Services, you agree to these Terms. If you do not agree, please do not use our Services.

1. Eligibility

  • You must be at least 18 years old and legally able to enter into these Terms.

  • If you use the Services on behalf of a company or other entity, you confirm you have the authority to bind that entity to these Terms.

2. Accounts

  • Account Creation: Some features may require an account. You agree to provide accurate and up-to-date information.

  • Your Responsibility: You are responsible for keeping your login credentials secure and for all activity under your account. Notify us immediately of any unauthorized use.

3. Orders & Payments

  • Availability: All products are subject to availability. We may limit quantities or discontinue items.

  • Pricing: Prices may change without notice. We are not responsible for errors in product descriptions or pricing.

  • Payment Methods: We accept Shopify Payments, Visa, MasterCard, American Express, and PayPal. Payments are processed securely.

  • Order Acceptance: We may refuse or cancel an order for reasons including product unavailability, errors, or suspected fraud.

4. Shipping & Delivery

  • Please see our [Shipping Policy] for details.

  • Risk of Loss: Title and risk of loss transfer to you once we deliver items to the carrier.

5. Returns & Refunds

Please see our [Return & Refund Policy] for details on returns, exchanges, and refunds.

6. Intellectual Property

  • Ownership: All content (text, graphics, logos, images, software, etc.) on the Website is owned by Terrene Products or its licensors.

  • License: We grant you a limited, non-transferable license for personal, non-commercial use of the Services.

  • Restrictions: You may not copy, resell, or exploit the Services without our written consent.

7. User Content

  • Your Submissions: If you submit content (“User Content”), you grant us a worldwide, royalty-free, perpetual license to use, display, and modify it.

  • Prohibited Content: You may not submit content that is illegal, offensive, infringes on others’ rights, or violates these Terms.

8. Prohibited Activities

You agree not to:

  • Use the Services for unlawful purposes or in violation of any laws.

  • Interfere with the operation of the Services.

  • Attempt to access accounts, systems, or networks without authorization.

9. Disclaimers

  • The Services are provided “as is” and “as available.”

  • We do not guarantee that the Services will be uninterrupted, secure, or error-free.

  • We do not guarantee that results obtained from the Services will be accurate or reliable.

10. Limitation of Liability

To the fullest extent permitted by law, Terrene Products and its affiliates will not be liable for indirect, incidental, special, or consequential damages arising from your use of the Services.

11. Indemnification

You agree to indemnify and hold harmless Terrene Products, its affiliates, and employees from any claims, damages, or liabilities resulting from:

  • Your use of the Services.

  • Your violation of these Terms.

  • Your violation of any third-party rights.

12. Termination

We may suspend or terminate your account and access to the Services at any time, without notice, if you violate these Terms.

13. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of California, without regard to conflict-of-law rules.

  • Any disputes will be resolved through binding arbitration, not court litigation.

14. Changes to Terms

We may update these Terms at any time. Changes are effective immediately when posted. It is your responsibility to review these Terms periodically.

15. Miscellaneous

  • Severability: If any provision is invalid, the rest remain enforceable.

  • Entire Agreement: These Terms represent the entire agreement between you and us.

  • Waiver: Our failure to enforce any right does not waive it.

16. Contact Us

If you have any questions, please contact us:

Terrene Products
📍 672 Carla Avenue, Chula Vista, CA 91910
📧 support@xxxxxxxxxxxx
📞 xxx-xxx-xxxx