Payment Options

Payment Options

Effective Date: September 1, 2025

1. Introduction

At Terrene Products, your safety and convenience are our top priorities. We provide a variety of secure payment methods that comply with U.S. laws and industry standards.

2. Accepted Payment Methods

2.1 Credit & Debit Cards

We accept all major cards: Visa, Mastercard, and American Express.

How it works:

  1. Select your card option at checkout.

  2. Enter your card number, expiration date, and CVV code.

  3. Your payment will be securely processed through our encrypted gateway.

  4. Once approved, you’ll receive an email confirmation of your order.

2.2 PayPal

Pay quickly and securely using your PayPal account.

How it works:

  1. Select PayPal at checkout.

  2. Log into your PayPal account when redirected.

  3. Confirm your payment.

  4. You’ll be redirected back to our site with your order details.

3. Security & Data Protection

We use advanced security measures to protect your payment information:

  • SSL Encryption – All data transmitted is protected by Secure Socket Layer (SSL).

  • PCI Compliance – Our processors comply with Payment Card Industry Data Security Standards (PCI DSS).

  • Privacy – See our [Privacy Policy] for details on how we safeguard your information.

4. Customer Support

If you have questions or run into issues with payment, our support team is here to help.

  • Email: support@xxxxxx

  • Phone: (xxx) xxx-xxxx

  • Address: 1672 Carla Avenue, Chula Vista, CA 91910

Hours: Monday–Friday, 9 AM–5 PM PT

5. Compliance

All payment options and processes follow applicable U.S. laws and regulations.

6. Payment Confirmation

After payment, you’ll receive:

  • Order Confirmation – with your order details.

  • Receipt – a digital copy for your records.

If you don’t see a confirmation email within 1 hour, please check your spam folder or contact customer support.

7. Currency

All transactions are processed in U.S. Dollars (USD). If you pay with another currency, your bank may apply its own conversion rates or fees.

8. Fraud Prevention

To protect customers and maintain a secure shopping environment, we may:

  • Perform verification checks and request additional information.

  • Investigate and cancel any orders flagged for suspicious or unauthorized activity.

9. Updates to Payment Options

We may add or remove payment methods at any time. Any changes will be reflected on this page.

10. Agreement

By completing a purchase with Terrene Products, you agree to our Terms and Conditions as well as our Return & Refund Policy.