Privacy Policy

Privacy Policy

Effective Date: September 1, 2025

1. Introduction

At Terrene Products (“we,” “our,” “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, and share your personal information when you interact with our website www.xxxxxxx and related services.

By using our site, you agree to the practices described in this policy and our Terms of Service.

2. Key Terms

  • Cookies: Small files saved on your browser that help us recognize you, track preferences, and improve your browsing experience.

  • Personal Data: Information that can identify you, such as your name, email, phone number, or billing details.

  • Service: The website and online store we provide.

  • Third Parties: Trusted partners (like payment processors or shipping providers) who help us operate our business.

  • You: Anyone who visits or interacts with our website.

3. Information We Collect

We collect information when you:

  • Visit our website

  • Create an account

  • Place an order

  • Sign up for newsletters

  • Fill out a form or survey

This may include:

  • Name and username

  • Email address

  • Phone number

  • Billing and shipping addresses

4. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Improve our website and services

  • Provide customer support

  • Send order updates and service emails

  • Share promotions, newsletters, and offers (you can opt out anytime)

  • Run surveys, contests, or promotions

5. Information from Third Parties

We may receive information about you from:

  • Payment processors for fraud prevention

  • Social media platforms (if you engage with our content)

  • Publicly available sources

6. Sharing Your Information

We share your data only with trusted parties, such as:

  • Service providers (e.g., payment gateways, shipping companies)

  • Affiliates (companies we own or partner with)

  • Legal authorities if required by law

  • Business transfers in case of a merger or acquisition

We never sell your personal information.

7. Cookies & Tracking

We use cookies to:

  • Keep you logged in

  • Remember preferences

  • Analyze how visitors use our site

You can disable cookies in your browser settings, but some features may not work properly.

8. Data Security

We safeguard your information using:

  • SSL encryption for secure transactions

  • Secure servers and restricted access controls

  • PCI-compliant payment processors

Note: While we take strong precautions, no online system is 100% secure.

9. Data Retention

We keep your personal information only as long as necessary to provide our services or as required by law.

10. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccuracies

  • Request deletion of your data

  • Limit or object to how we process your data

  • Request a copy of your data in a portable format

To exercise these rights, email us at support@xxxxx.

11. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from minors.

12. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the U.S.

13. Links to Other Websites

Our site may link to third-party websites. We are not responsible for their privacy practices.

14. Policy Updates

We may update this policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our site means you accept these changes.

15. Contact Us

If you have questions about this Privacy Policy, contact us:

📧 Email: support@xxxxx
📞 Phone: (xxx) xxx-xxxx
📍 Address: 1672 Carla Avenue, Chula Vista, CA 91910